An accepted proposal, order form, invoice, service agreement, or data-processing agreement may contain additional terms. If there is a conflict, the specifically agreed document controls for the relevant service.
1. Acceptance and authority
By accessing the website, requesting a demonstration, creating an account, accepting an order, or using CampusSync, you agree to these Terms. If you act for a school or organization, you confirm that you have authority to bind that organization and that “you” includes the organization.
If you do not agree, do not use the services. You must be legally capable of entering a binding agreement under applicable law.
2. Services and accounts
CampusSync provides desktop-first school management software and related licensing, cloud-connected records, integrations, updates, onboarding, and support as described in the selected plan or order. Features may depend on configuration, compatible devices, internet access, third-party providers, and the subscribed plan.
You are responsible for accurate registration information, secure credentials, authorized users, suitable devices and connectivity, and all activity performed through your accounts. Notify us promptly of suspected unauthorized access.
3. Plans and the free period
The Free plan is available for the first six months from activation unless a written offer states otherwise. It does not automatically convert into a paid subscription and does not include features shown as unavailable on the pricing page.
At the end of the free period, you may select an available paid plan. If you do not upgrade, access may be restricted or ended. Plan scope, capacity, implementation requirements, and any school-specific limits will be confirmed before activation. We may decline or withdraw free access in cases of abuse, fraud, excessive use, or violation of these Terms.
4. Billing, taxes, and plan changes
Paid plans are billed monthly unless an order states otherwise. Published prices are in Indian rupees and exclude applicable GST and other government charges. You must pay invoices by the stated due date and provide accurate billing details.
You may request a plan change by contacting CampusSync. Upgrades may take effect immediately with an appropriate billing adjustment. Downgrades normally begin with the next billing cycle and may remove features or integrations. We will confirm material billing changes before they apply.
Except where required by law or expressly agreed, fees for a billing period that has already started are non-refundable. Failure to pay may result in suspension or termination after reasonable notice.
5. Third-party integrations and charges
Mobile applications, payment gateways, SMS gateways, biometric devices, email services, AI services, printing services, and other integrations may be provided or operated by third parties. Availability depends on technical compatibility, provider approval, merchant or sender registration, location, and the selected plan.
Provider usage charges, message credits, payment processing fees, hardware, registrations, and third-party subscriptions are not included unless expressly stated in your order. Third-party services are governed by their own terms and privacy practices, and CampusSync is not responsible for failures or changes outside its reasonable control.
6. Customer data and responsibilities
You retain responsibility for school information, records, documents, and other content entered into CampusSync. You confirm that you have a lawful basis and all required notices, consents, and permissions to collect and use student, guardian, parent, staff, financial, health, biometric, and other information.
You are responsible for data accuracy, user permissions, internal policies, lawful communications, and reviewing imported records. CampusSync may process customer data to provide, secure, support, maintain, and improve the contracted services, subject to applicable agreements and our Privacy Policy.
Data migration depends on source quality and compatibility. Basic spreadsheet or CSV imports may use agreed templates. Cleanup, conversion, custom migration, and reconciliation may require additional scope, time, and fees.
7. Acceptable use
You must not:
- Use CampusSync unlawfully, fraudulently, or to violate another person’s rights.
- Access data, accounts, modules, or systems without authorization.
- Share credentials improperly or defeat role, licensing, or security controls.
- Upload malware or interfere with the availability or integrity of the services.
- Reverse engineer, copy, resell, sublicense, or commercially exploit the software except as permitted by law or written agreement.
- Use integrations to send unlawful, misleading, unsolicited, or non-compliant communications.
- Use the services in a way that creates unreasonable technical load or security risk.
8. Intellectual property
CampusSync and its licensors own the software, website, design, branding, documentation, updates, and related intellectual property. Subject to payment and compliance with these Terms, you receive a limited, non-exclusive, non-transferable, revocable right to use the subscribed services for your school’s internal operations during the applicable term.
Feedback may be used to improve CampusSync without restriction, provided we do not identify you publicly without permission.
9. Availability, updates, and support
We work to provide a reliable service but do not guarantee uninterrupted, error-free, or universally compatible operation. Maintenance, updates, network problems, provider outages, security events, and circumstances beyond reasonable control may affect availability.
We may update or modify features to improve security, compatibility, usability, or legal compliance. Material reductions to paid functionality will be handled reasonably and communicated where practical. Support level and response priority depend on the selected plan and agreed support arrangements.
10. Cancellation, suspension, and data
You may cancel a monthly plan by contacting CampusSync. Cancellation normally takes effect at the end of the current billing cycle unless otherwise agreed. We may suspend or terminate access for non-payment, material breach, security threats, unlawful use, or misuse of the service.
Before cancellation or expiry, you should request and verify any required data export. We will provide a reasonable opportunity to retrieve available data, subject to account status, technical feasibility, and the applicable agreement. After that period, remaining information may be deleted or anonymized unless retention is required for legal, billing, security, dispute, backup-cycle, or contractual purposes.
11. Disclaimers and limitation of liability
To the extent permitted by law, CampusSync is provided on an “as available” basis. We disclaim implied warranties that cannot reasonably apply to software and integrations, including uninterrupted operation or suitability for every school process. You remain responsible for administrative decisions, statutory reporting, financial review, data accuracy, and maintaining appropriate operational procedures.
To the maximum extent permitted by law, CampusSync will not be liable for indirect, incidental, special, punitive, or consequential losses, loss of profits, loss of goodwill, or loss caused by third-party services, unauthorized user actions, inaccurate customer data, or events beyond reasonable control. CampusSync’s aggregate liability relating to a paid service will not exceed the fees paid for that service during the three months immediately preceding the event giving rise to the claim. This limitation does not exclude liability that cannot lawfully be limited.
12. Indemnity
To the extent permitted by law, you agree to defend and indemnify CampusSync against third-party claims, penalties, and reasonable costs arising from your unlawful use, customer data, communications, breach of these Terms, or violation of another person’s rights, except to the extent caused by CampusSync’s own breach or misconduct.
13. Governing law and disputes
These Terms are governed by the laws of India. The parties will first attempt to resolve disputes in good faith through written discussion. Subject to applicable mandatory law, courts located in Aurangabad, Maharashtra will have exclusive jurisdiction.
14. General terms
If any provision is unenforceable, the remaining provisions continue in effect. A delay in enforcing a right is not a waiver. You may not transfer your agreement without our consent; CampusSync may transfer it as part of a merger, reorganization, sale, or operational restructuring. Electronic notices and agreements are valid where permitted by law.
We may revise these Terms when services or legal requirements change. Updated Terms will be posted with a revised date. Material changes affecting an active paid service will be communicated through reasonable channels and apply as permitted by the agreement and law.
15. Contact
CampusSync
Plot No. 102–103, Ar-Rehman Apartment, Lane No. 5, Times Colony, Kat Kat Gate, Aurangabad – 431001, Maharashtra, India.
Email: [email protected]
Phone: +(91)8855014595 or +(91)8055459200