Privacy Policy

1. Scope

This Privacy Policy applies to the CampusSync marketing website, demonstration requests, business enquiries, website analytics, and related communications. Where a school subscribes to the CampusSync application, additional privacy and data-processing terms may be included in the applicable order, service agreement, or onboarding documents.

2. Information we collect

Information you provide

When you request a demonstration or contact us, we may collect your name, school or organization, role, phone number, email address, areas of interest, and the content of your message. If you become a customer, we may also collect account, billing, licensing, support, and contractual information.

Website activity

Our website records the page visited, date and time, referring website domain, and a general device category such as mobile or desktop. We use a randomly generated first-party visitor identifier that is cryptographically hashed before storage. We do not store your raw IP address in our website analytics records.

Abuse prevention

When a demonstration request is submitted, an irreversible hash derived from the network address may be stored to enforce rate limits and protect the form from abuse. We do not store the raw network address in the demonstration-request record.

3. How we use information

We use information to:

• Respond to enquiries and arrange product demonstrations.
• Provide requested product information and follow-up communications.
• Operate, secure, troubleshoot, and improve the website and services.
• Understand aggregate website traffic and page usage.
• Manage subscriptions, licensing, onboarding, support, and billing.
• Prevent spam, fraud, misuse, and security incidents.
• Meet legal, tax, accounting, and contractual obligations.

We process information with your consent, to take steps you request before entering an agreement, to perform an agreement, for legitimate operational and security purposes, and where required by law.

4. Cookies and analytics

CampusSync uses a first-party cookie named cs_vid to distinguish repeat visitors for basic website statistics. It contains a random identifier, is not available to browser scripts, uses SameSite protection, and expires after approximately 12 months. The identifier is hashed before it is saved in our analytics database.

We do not use this website cookie to build advertising profiles or sell visitor information. You can remove or block it through your browser settings, although a new anonymous identifier may be created if you visit again.

5. How information is shared

We do not sell personal information. We may share limited information with providers that help us operate CampusSync, including website hosting, email delivery, infrastructure, support, payment, SMS, analytics, and professional service providers. These providers may process information only for the relevant service and under their own applicable terms.

Demonstration requests are emailed to authorized CampusSync contacts and stored in a protected local database for follow-up. Confirmation messages are sent through our configured email provider. We may also disclose information when required by law, to protect rights and security, or as part of a business reorganization subject to appropriate safeguards.

6. Data retention

We keep enquiry, account, billing, and support records only for as long as reasonably needed for the purposes described above, to maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Website analytics identifiers may remain for the useful life of the analytics records, while the browser cookie itself expires after approximately 12 months.

When a school subscription ends, export, retention, deletion, and anonymization are handled according to the applicable agreement, legal requirements, and reasonable operational timelines. Some records may be retained where necessary for billing, tax, fraud prevention, security, or legal claims.

7. Security

We use reasonable administrative and technical measures designed to protect information, including access controls, server-side validation, rate limiting, protected storage, and encrypted connections where supported. No method of storage or transmission can be guaranteed completely secure, and users should protect their credentials and devices.

8. Your choices and rights

Subject to applicable law, you may ask to access, correct, update, or delete personal information associated with you, withdraw consent, or raise a concern about its use. We may need to verify your identity and retain information that must be kept for legal or legitimate business reasons.

You may opt out of non-essential marketing messages using the instructions in the message or by contacting us. Service and transactional communications may still be sent where necessary.

9. Children and school data

The CampusSync marketing website is intended for school owners, administrators, staff, and other adults and is not designed to collect information directly from children. Schools using the CampusSync application are responsible for having appropriate authority, notices, and permissions for student, parent, guardian, and staff information they enter or manage.

10. Changes to this policy

We may update this policy to reflect changes in our services, practices, providers, or legal obligations. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through appropriate service channels.

11. Contact us

For privacy questions or requests, contact:

CampusSync
Plot No. 102–103, Ar-Rehman Apartment, Lane No. 5, Times Colony, Kat Kat Gate, Aurangabad – 431001, Maharashtra, India.
Email: [email protected]
Phone: +(91)8855014595 or +(91)8055459200